Introducing 24/7 Dispatch powered by PESC
Fresno, CA
The Exchange, the largest answering and messaging service in California’s Central Valley is rebranding its towing and dispatch services, as 24/7 Dispatch. This rebranding reflects the company’s commitment to providing seamless and efficient dispatch services to their valued clients.
24/7 Dispatch specializes in providing expert...
Important Update: Business Merger Announcement
Published Mon, 11/11/2024 - 14:59
We are excited to announce that A Simple Solution Answering Service has merged with The Exchange (PESC). As part of this transition, old email addresses will no longer be monitored.
For general questions about your account or our services, please email exchange@pesc.com.
For on-call schedule updates, please email schedules@pesc.com.
For billing related questions, please email billing@...
 
The Exchange Awarded ATSI Award of Excellence for Great Customer Service for the sixth time!
Published Fri, 06/07/2024 - 16:05
FOR IMMEDIATE RELEASE:
Nicholas Grim
Marketing and Communication Manager
Professional Exchange Service Corporation
(559) 228.6157 phone
(559) 227.1463 fax
ngrim@pesc.com
www.exchangeanswering.com
The Exchange Awarded ATSI Award of Excellence for Great Customer Service for the sixth time!
Fresno, CA. June 7, 2024 – The Exchange a division of the Professional Exchange Service...
 
3 Ways to Win the Technology Tug of War
Published Wed, 12/22/2021 - 06:00
In a digital-first era, how do organisations show customers they care?
Ross Daniels at Calabrio has a simple but effective checklist to humanise the customer experience using the latest tech innovations.
Customers crave speed, convenience and emotional empathy when interacting with their favourite brands, a paradox that threatens the status quo of today’s contact centre
These double-...
Source: https://www.callcentrehelper.com/win-technology-tug-of-war-202885.htm
 



